Travel Frame

Reviews of Travel Frame

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  Jenny John Added May 31, 2023

  ★ ☆ ☆ ☆ ☆
  Hi I was browsing for a reliable travel agent. I bumped in here only to know you got a Wrong phone number. Please update correct phone number. The one you got goes to some blood/tissue bank. Thanks.
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  Chanel Mae Added May 31, 2023

  ★ ☆ ☆ ☆ ☆
  Terrible service. Decent price and simple to book, however when I emailed them and politely asked if it was possible to change my seats next to the person I was travelling with (over 3 months in advance) I received a short and unclear response, but figured from what was said that it was done. When I replied asking to elaborate on the previous email, I got nothing back. When I called them to speak to someone in person, I was talked over and rudely spoken to and couldn't even understand what he was going on about. Very unhelpful. Now I've arrived at my flight and my seat has been changed, but isn't even near the friend I specifically asked to be seated next to! Very unhappy. Would not recommend.
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  pink Added May 27, 2023

  ★ ★ ★ ★ ★
  I booked an international return flight online with Travel Frame but realised I needed to clarify a couple of my requirements ASAP.
  I sent an email well after midnight EST but was still concerned as I had to act quickly so I then phoned.
  Everything was easily sorted out very quickly and in a friendly, capable and professional manner by a lovely chap named Hanef.
  When he answered the phone I heard my email ping.
  He had responded to my email to reassure me everything was OK before I had even got to reiterate the matter by phone. It was such a relief and so rare to get such great service these days.
  Thank you Hanef :-)
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  Suzanne Craig Added May 21, 2023

  ★ ★ ★ ★ ★
  I got an amazingly cheap Business Class fare to Europe with a top airline through Travel Frame. When I needed to change this fare to a different destination Hanif made the arrangement quickly and efficiently with only a small extra charge for the further destination. Other staff members I spoke to through the process were equally helpful. I will be booking through Travel Frame again for sure.
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  Sasha Stojkovic Added May 13, 2023

  ★ ★ ★ ★ ★
  Travel frame are a very good company. I booked return flights to Europe from Australia for the cheapest price I have ever seen. They are really professional and when I had questions, their mobile and website customer service was exceptional. I plan to continue travelling the world with Travel frame being my go to ticket provider.

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